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Notifications and emails (Hiring Manager)

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Notifications within the application

The user receives notifications directly through the Hiring Manager application (in-app notifications):

  • Newly received applications
  • Newly received assessments (by people from the hiring team)
  • New notes
  • New application version

Bewerbung hervorheben.png Applications for which an assessment has been pending for more than the specified number of days (see app settings) are highlighted in the application overview with a red dot. On mouseover, the user can see for how many days this assessment has been pending.

Email notifications

Info.gif The user is informed in Hiring Manager through system emails about the following events:

The notification emails, including their content, are presented below.

New application received

The following email is sent to the manager when a new application arrives:

Subject: New application from: (Applicant’s first and last name) 

Dear (Recipient’s first and last name)

You have received a new application for the (Job title) job. 

Click on the link below to open and evaluate the application.

 (“Evaluate” button or link)

(Comments)
(HR department’s assessment)
(Application questions and answers)

Kind regards,

The application was sent to the following managers: 
(Other managers and alternate managers to whom this application was sent) 

Example:
NewApplicationNotificationEmailTemplate.png

Job approved

The following email is sent to the manager when the job for which s/he submitted a job requisition has been approved:

Subject: Request for approval of a job accepted

Dear (Recipient’s first and last name)

Your request for approval of the (Job title) job has been authorized.
Click on the link below for more detailed information about the approval request.

(“Show approval request” button or link)

(Comments)

Kind regards,

Job not approved

The following email is sent to the manager when the job for which s/he submitted a job requisition has not been approved:

Subject: Request for approval of a job declined

Dear (Recipient’s first and last name)

Your request for approval of the (Job title) has been declined.
Click on the link below for more detailed information about the approval request.

(“Show approval request” button or link)

(Comments)

Kind regards,

Info.gif Through its app settings, Hiring Manager can specify the minimum match value (with the defined selection criteria) for which email notifications should be sent out for incoming applications.
Info.gif Please note that email notifications for incoming applications cannot be customized (no templates).

Request for evaluation of an application

If a hiring manager receives a request or forwards an application to a third party (for evaluation), the following email content will be sent out:

Subject: Evaluation request for application received fromApplicant’s first and last name)

Dear (Recipient’s first and last name)

You have received a request to evaluate an application for the (Job title) job. 
Click on the link below to open and evaluate the application.

Please note that the information provided must be treated with the strictest confidence.
 
(“Evaluate” button or link)

(Comments)

Kind regards,
(Sender’s first name and last name)

Modifying existing system emails for use with Hiring Manager

Checkmark.gif If managers in your company are using Hiring Manager (rather than working in the /SelfServiceLineview), it may be useful to modify existing system emails. This ensures that the recipient of the email will be taken directly to the intended job, etc., and not redirected to the Hiring Manager home page. The following is a list of the relevant system emails:

To maintain a certain level of consistency with the rest of the Hiring Manager application’s email behavior, we recommend that you modify the links in the following email templates (under /Administration/SystemTemplates):

  • SystemTemplate_ProfileUpdate
  • SystemTemplate_PositionToLineEmail

Example for modifying a link

Original link: https://[Special.Hostname]/SelfServiceLine/Vacancies/[Stellen.ID]/Description?lang=eng&DesignID=[Design.ID]

Modified links that point to the following sections of the Hiring Manager application:

  • Applicant overview for the job https://[Special.Hostname]/HiringManager/#/Job/[Stellen.ID]/Applications
  • Job details: https://[Special.Hostname]/HiringManager/#/Job/[Stellen.ID]/Details


Info.gif If you are using Hiring Manager, the following email templates are no longer relevant (and therefore do not have to be modified):

  • SystemTemplate_AskForAppraisal
  • SystemTemplate_CockpitNotification
  • SystemTemplate_ApprovalProcessFinishedLine
  • SystemTemplate_ApplicantStatusChanged

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